Superior Technician in Guide, Information and Tourist Assistance
El Superior Technician in Guide, Information and Tourist Assistance It is an official Higher Level Vocational Training qualification designed to train professionals capable of interpret, communicate and enhance the value of tourist heritageoffering quality experiences to national and international visitors.
The tourism sector is one of the main economic drivers and one of the areas with increased demand for qualified professionalsThis program addresses that need, especially for profiles that combine cultural knowledge, communication skills, customer focus, and language proficiency. It trains specialists prepared to thrive in dynamic, multicultural, and constantly evolving environments.
En IUNIT University CenterThe program is characterized by an approach practical, professionalizing and employability-orientedwhere students learn to design tourism products, inform and assist visitors, coordinate groups and actively participate in the tourism promotion of destinations, companies and institutions.
Throughout the training, students develop key skills such as oral and written communication, customer service, teamwork, problem-solving, and the use of digital tools applied to tourism. All of this is presented with a current perspective of the sector, based on... service quality, sustainability and visitor experience.
This program is an excellent option both for those who want to quickly enter the job market and for those seeking a solid education that will allow them to grow professionally in the tourism sector or continue their educational journey.
IUNIT es center authorized by the Community of Madrid, with the code of the Center 28081431.
Professional skills
This Superior Technician in Guide, Information and Tourist Assistance Its objective is to help students acquire professional, personal and social skills that will allow them to function effectively in the tourism sector.
Upon completion of the training cycle, the student will be able to:
- Plan, organize and develop Guiding, information and tourist assistance activities, adapted to different types of audiences.
- Interpreting and communicating the cultural, natural and artistic heritageusing effective communication techniques appropriate to the context.
- Design and market tourism products and servicestaking into account quality, sustainability and visitor experience.
- To serve, inform and assist clients and users, applying customer service protocols and resolving incidents effectively.
- Coordinate and accompany tourist groups, ensuring their safety, well-being and satisfaction during the activity.
- Use foreign languages and digital resources applied to the tourism sector in professional contexts.
- Collaborate with companies, institutions and agents in the tourism sector in actions to promote and revitalize the destination.
- Act in accordance with criteria of social responsibility, accessibility and tourism sustainability.
- Working in a team, communicating effectively, and adapting to changing professional environments.
After completing your studies, you will be able to access the following job positions:
This cycle features a high employabilityallowing you to develop your professional career in multiple areas of the tourism sector, both public and private.
Upon completion of your studies you will be able to work as:
- Local or specialized tour guide.
- Tourist information officer in offices and information points.
- Assistant and companion of tourist groups.
- Assistant at trade fairs, congresses and events.
- Tourist promoter or facilitator.
- Local tourism development agent.
| Course | professional module | Type |
|---|---|---|
| 1 º | Tourism product design | required |
| 1 º | Tourist resources | required |
| 1 º | Customer service, tourist information and communication techniques | required |
| 1 º | Foreign language applied to tourism | required |
| 1 º | Training and career counseling | required |
| 2 º | Guiding and tourist assistance processes | required |
| 2 º | Turistic marketing | required |
| 2 º | Business and Entrepreneurship | required |
| 2 º | Work Center Training (FCT) | External |
Finance
To find out the best option for paying for your studies, you can choose between the different alternatives that best suit your needs.
Special benefits for any modality
Early payment discounts
Check the dates of your program and you will get a 5% discount*
Payment in installments for face-to-face modality
Payment through monthly installments allows financing the amount of the Training throughout the course. This modality requires a single prior payment as a place reservation.
Payment method:
- Full-time modality (1 academic year)
- early booking: €600
- Dues: 3 or 10 monthly installments from the payment of the advance reservation of place.
Scholarships
To consult all the information about scholarships and grants, click here
The steps to follow for the admission process are:
This program is designed for individuals interested in tourism, culture, and customer service, with strong communication skills, teamwork abilities, and a motivation to learn languages. It is suitable for both those with a high school diploma or vocational training qualification and those seeking to change their career path.
- Bachelor's degree as determined by the LOE.
- Bachelor's degree established in the LOGSE.
- Title of Specialist Technician, Higher Technician or equivalent for academic purposes.
- Having passed the second year of any Experimental Baccalaureate modality.
- Having passed the university orientation course or the pre-university course.
- Hold a university degree or equivalent.
- Possess the Intermediate Level Technician qualification and have passed the specific training course for access to cycles
higher grade. - Have passed the university entrance test for those over 25 years of age.
Those who do not meet any of the above requirements and are at least 19 years old, or meet them in the year of test holding.
Those who accredit the Technician Title and are at least 18 years old, or they meet them in the year of celebration of the test, provided that the intermediate grade cycle passed belongs to one of the Professional Families included in the option of the test for which they are presented.
Applicants for Higher Education Vocational Training will send in digital format to the email admission@iunit.edu.es or by mail to the Admissions Department the following documentation:
- Admission request.
- Data veracity form.
- Data Protection Form.
- Passport or National Identity Document or equivalent.
- Bachelor's degree, Specialist Technician, Higher Technician or equivalent for academic purposes.
- Photograph. passport size, in color.
Upon receipt of the documentation, from IUNIT, we will contact the student to communicate their acceptance and the steps they must take to complete the registration and enrollment. The admissions department will communicate the acceptance to the interested party within a period not exceeding 5 days.
Once admitted to the program, after confirmation by the Admissions Department, the student must continue with the payment of the amount in the agreed manner and the process following the indications of the IUNIT Admissions Department.
2000 hours: 2 Academic Courses, including the FCT
On-site, 40 seats.
13 Modules + Training in Work Centers. Divided into 2 Academic Courses.
370 hours of professional curricular internships with companies with the corresponding agreement. External practices are face-to-face.
Spanish.
Social and Legal Sciences.
The Center for Higher Education for Business, Innovation and Technology offers a series of scholarships that can reach up to 50% of the official value of the program. There is a limited number of scholarships that will be awarded under evaluation criteria by the internal committee of the IUNIT admissions department.
You can find more information on the IUNIT Scholarships page
Or contact us by mail
admission@iunit.edu.es
It has 9 spacious and bright classrooms as well as two seminars. All of them have internet connection as well as Wi-Fi, projector, connection to virtual classrooms and blackboard. The center considers the intensive use of ICT as a central and transversal component of the learning process, so it has a computer infrastructure according to these needs. Access to the reprography room, library and bibliographic resource center is provided.
Contact
Alfonso Rodríguez Santamaría Street 19.
28002 Madrid, Spain
